Knowledge Management

Knowledge Management

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Management theory which seeks to understand the way in which knowledge is created, shared, learned, enhanced, organized and utilized for the benefit of the organization and its customers. It may be part of information technology or human resources management department that manages the stock of intellectual capital in the organization. The way the stock of intellectual capital changes and evolves over time is dependent on knowledge management strategies in knowledge construction, access and use. Its programs are tied to organizational objectives such as improved performance, competitive advantage innovation, lessons learned transfer, and the general development of collaborative practices. An organization can optimize the value of its knowledge through an appropriate blend of leadership, values, culture, processes, tools and skills to support knowledge access and use.

Knowledge management aims to identify internal and external good practices to adopt as standards, making sure that useful innovations move throughout the organization. Also, knowledge management activities encompasses the management of trainings, communication, information and various tools to ensure a good flow of knowledge in the organization. A good balance of knowledge management strategies, takes into account the information management, collaboration and learning. [1]

See also: Learning Organizations


  1. (17 April 2008), (17 April 2008), (22 August 2008),