Acknowledgements

The definitions and tools published in the Terminology were created through an extensive research and compilation work. A number of sources have been consulted in order to obtain a complete collection of information related to each and everyone of the terms. As detailed in the bibliography section a great number of web-sites and books have been consulted.

Unitar would like to acknowledge all the editors that granted us the permission to use some of their copyright material. We wish to express them all our gratitude for their understanding and support that allowed us to make the definitions and tools published on this web-site as accurate and exhaustive as possible.

In particular we would like to thank:

• Harvard Business School Press, for the book: Harvard Business Review on Knowledge Management
• Pfeiffer Editions & John Wiley & Sons, Inc., for the books: E-Learning Solutions on a Shoestring, Rapid Instructional Design: Learning ID Fast and Right, Designing Successful E-Learning.
• Prentice Hall & Pearson Education, Inc., for the book: The Knowledge Management Toolkit: The Practical Techniques for Building a Knowledge Management System.
• CIPD Publishing, for the book: Learning and Development.