Teleconference Clock Method
Teleconference Clock Method
From Learning and training wiki
TELECONFERENCE CLOCK METHOD |
Method designed to organize conference calls by regulating and facilitating the interaction between participants. The Teleconference Clock creates a speaking sequence for introducing each participant: people are given a place on the clock as a mechanism to ensure that everyone has a chance to speak. The “clock” is used to encourage participation on conference calls or structured online chats involving more than four people. [1] |
Teleconference Clock Method |
Preparing a Teleconference Clock
- Have an agenda that includes conference goals and participant expectations. Don’t forget to consider their time zones when scheduling.
- Consider the impact of comments volume (based on the number of participants) with the available time.
- Send all participants the dial-in number and pass-codes if needed. With international groups, be clear if the number is cost-free.
- Distribute supporting documents or files before the beginning of the conference call.
- Take care in advance of the call controls. If the leader controls the start/stop of the call and may have to leave early, have a second person with leader privileges in order to avoid call interruptions.
- Greet and know who is online (use the “clock" method for the introduction of each participant).
- Ask participants to review the agenda prior to the call.
Step by Step
- Ask every participant to get a piece of paper to draw a circle on it and mark the hours like a clock.
- Assign each person a spot on the “clock” when joining the conference call. The first person on the call put his name on 1 o’clock hour, the second 2, etc. If there are more than twelve people, start adding 1:30, 2:30 etc.
- Use the “clock order” to create a speaking sequence and to ensure everyone speaks. Participants can make notations and use the piece of paper as a visual tool to match names, voices and inputs.
- Vary the position of the participants on the clock if you are planning a multiple rounds of speaking.
- Use some form of feedback or evaluation for improving possible later calls. An "after action review" can be done at the conclusion of the call or by post-call emails.
- Ask each participant to describe with three adjectives their “clock” experience.
Job Aid
Using Teleconference Clock |
References
- ↑ [1] (26 November 2009),[2] (26 November 2009), [3] (26 November 2009)