Knowledge Management

Knowledge Management

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Term2.png KNOWLEDGE MANAGEMENT
Management theory which seeks to understand the way in which knowledge is created, shared, learnt, enhanced, organized and utilized for the benefit of the organization and its customers. It may be part of information technology or human resources management department that manages the stock of intellectual capital in the organization. The way the stock of intellectual capital changes and evolves over time is dependent on knowledge management strategies in knowledge construction, access and use. Its programs are tied to organizational objectives such as improved performance, competitive advantage innovation, lessons learned transfer, and the general development of collaborative practices. An organization can optimize the value of its knowledge through an appropriate blend of leadership, values, culture, processes, tools and skills to support knowledge access and use.

The knowledge management activities are:

  1. Identifying internal or external good practices and adopting them as standards
  2. Making sure that useful innovations move quickly throughout the organization
  3. Managing useful trainings
  4. Managing internal communication, and information
  5. Managing, coaching, mentoring people in the organization.[1]


See also: Learning Organizations



References

  1. ↑ www.palgrave.com (17 April 2008), Km-experts.com (17 April 2008), Knowledge Management in Theory and Practice. Kimiz Dalkir, 2005
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