Acknowledgements

The definitions and tools published on Click4it are a result of extensive research, analysis, and compilation work. A number of sources have been consulted to produce the information and resources displayed, including web-sites, books, articles, etc. (see bibliography for details).

UNITAR would like to sincerely thank all the authors, editors, and publishers that granted permission to reproduce parts of their copyright material, which allowed the development and publishing of accurate definitions and/or inclusion of highly relevant resources. In particular, the Institute expresses its gratitude to:

• Alnap Secretariat www.alnap.org, for the Annual Review : Learning and Knowledge Management - The Literature and Experience of "Comparable" sectors, 2002.
• Dr. Benjamin Granger, for the graphs contained in his publication: "Enhancing Training Outcomes in the Context of e-Learning: The Impact of Objective Learner Control, Training Content Complexity, Cognitive Load, Learning Goal Orientation, and Metacognitive Strategies", 2012.
• CIPD Publishing www.cipd.co.uk, for the book: Harrison, R., Learning and Development, 2005.
• Harvard Business School Press www.hbsp.harvard.edu, for the book: Drucker P.F., Garvin, D., Leonard, D., Straus, S., Brown, J.S., Harvard Business Review on Knowledge Management, 1998.
• Overseas Development Institute www.odi.org.uk, for the book:Ramalingam, B. Tools for Knowledge and Learning. A guide for Development and Humanitarian Organisations, 2006.
• Pfeiffer Editions www.pfeiffer.com/WileyCDA & John Wiley & Sons, Inc. www.wiley.com/WileyCDA, for the books: Bozarth, J., E-Learning Solutions on a Shoestring, 2005; Piskurich, M., Rapid Instructional Design: Learning ID Fast and Right, 2006; Allen's, M., Designing Successful E-Learning 2007.
• Prentice Hall www.prenticehall.com & Pearson Education, Inc. www.pearsoned.com, for the book: Tiwana, A., The Knowledge Management Toolkit: The Practical Techniques for Building a Knowledge Management System, 1999.
• RJ Davies and J Dart, for the Guide: The Most Significant Change (MSC) Technique: A Guide to Its Use, Version 1.00, 2005.