Discretionary Behavior
From Learning and training wiki
 DISCRETIONARY BEHAVIOR |
| Extent to which the individual can and does exercise control over the key parameters of his job, such as speed, care, innovation and style of job delivery. Recent research strongly indicates that for employees, individually and collectively to engage in discretionary behavior beneficial to the organization, they must have the needed ability, motivation and opportunity.[1] |
References
- ↑ Learning and Development, Rosemary Harrison, 2005