Systems Understanding

Systems Understanding

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Also called know-why is deep knowledge of the web of cause-and-effect relationship underlying a discipline. It permits professionals to move beyond the execution of tasks to solve larger and more complex problems, and to create extraordinary value. Professionals with systems understanding can anticipate subtle interactions and unintended consequences.[1]


  1. Quinn, J.B., Anderson, P., Finkelstein, S., Managing Professional Intellect, 1996, Harvard Business review on Knowledge management, Harvard Business School.