Balanced Scorecard

Balanced Scorecard

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Model that offers a way for a business to gain a wider perspective on its strategies and its performance. Designed to focus manager’s attention on those factors that most help the business strategy and so alongside financial measures, considering the impact of decisions on finances, customers, internal processes and employee learning. The analysis takes into account financial and non-financial measures, short and long term goals, and external ongoing requirements as indications of future performance.[1]


  1. April 2008), April 2008)