Difference between revisions of "Active Listening"

{{Term|ACTIVE LISTENING|Focusing the attention on what the speaker is communicating, also in terms of unspoken messages and checking with the speaker to see that a statement has been correctly heard and understood. The goal of active listening is to improve mutual understanding. <ref> toolboxes.flexiblelearning.net.au (24 July 2008), targetpmp.blogspot.com (24 July 2008), Wikipedia (24 July 2008); Instructor Competencies – Standards for Face-to-Face, Online, and Blended Settings, James D. Klein, M. Michael Spector, Barbara Grabowski, Ileana de la Teja, 2004 </ref>.}}