Difference between revisions of "Active Listening"
From Learning and training wiki
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| − | {{Term|ACTIVE LISTENING| | + | {{Term|ACTIVE LISTENING|Focusing the attention on what the speaker is communicating, also in terms of unspoken messages and checking with the speaker to see that a statement has been correctly heard and understood. The goal of active listening is to improve mutual understanding. <ref> toolboxes.flexiblelearning.net.au (24 July 2008), targetpmp.blogspot.com (24 July 2008), Wikipedia (24 July 2008); Instructor Competencies – Standards for Face-to-Face, Online, and Blended Settings, James D. Klein, M. Michael Spector, Barbara Grabowski, Ileana de la Teja, 2004 </ref>.}} |
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| + | ==References== | ||
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Revision as of 16:46, 19 May 2009
 ACTIVE LISTENING |
| Focusing the attention on what the speaker is communicating, also in terms of unspoken messages and checking with the speaker to see that a statement has been correctly heard and understood. The goal of active listening is to improve mutual understanding. [1]. |
References
- ↑ toolboxes.flexiblelearning.net.au (24 July 2008), targetpmp.blogspot.com (24 July 2008), Wikipedia (24 July 2008); Instructor Competencies – Standards for Face-to-Face, Online, and Blended Settings, James D. Klein, M. Michael Spector, Barbara Grabowski, Ileana de la Teja, 2004