Difference between revisions of "Active Listening"
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| − | {{Term| | + | {{Term|ACTIVE LISTENING|The listener confirms that the message has been received checking with the speaker to see that a statement has been correctly heard and understood. It can be done by way of [[Feedback|feedback]], questions, prompts for clarity, and other signs. The goal of active listening is to improve mutual understanding.}} |
Revision as of 16:39, 19 May 2009
 ACTIVE LISTENING |
| The listener confirms that the message has been received checking with the speaker to see that a statement has been correctly heard and understood. It can be done by way of feedback, questions, prompts for clarity, and other signs. The goal of active listening is to improve mutual understanding. |