Active Listening
From Learning and training wiki
 ACTIVE LISTENING |
| Focusing the attention on what the speaker is communicating, also in terms of unspoken messages and checking with the speaker to see that a statement has been correctly heard and understood. The goal of active listening is to improve mutual understanding. [1]. |
References
- ↑ toolboxes.flexiblelearning.net.au (24 July 2008), http://targetpmp.blogspot.com targetpmp.blogspot.com (24 July 2008), http://www.wikipedia.org Wikipedia (24 July 2008); Instructor Competencies – Standards for Face-to-Face, Online, and Blended Settings, James D. Klein, M. Michael Spector, Barbara Grabowski, Ileana de la Teja, 2004