AFTER ACTION REVIEW

• Invite the right people-Appoint a facilitator-Create the right climate
• Define the meeting objectives and deliverables of the project
• Define what was supposed to happen in the project
• Resume what actually happened, what went well and why?
• Define what could have gone better and share learning advices for the future
• Ensure every participant in the meeting is fully heard before leaving the meeting
• Record and share important lessons learnt

• To focus on providing a direction to the group when the leader fails to fulfill their role
• To stimulate and encourage constructive debate between group members
• To support members of the group, helping them to bring information, and to build new ideas
• To participate when the group is interacting poorly or in the wrong direction, by promoting new discussion
• To promote team building in a cohesive, interactive, and productive way

Referee role

• To regulate and maintain order of the group discussion, discouraging participants from talking at the same time
• To protect members, and ensure that all contributions to the discussion are treated equally
• To deal with problems, and to control people within the group, allowing everyone to participate freely
• To manage the time, and adhere to the meeting timetable ensuring completion of the agenda

Neutral role

• The facilitator is neutral, and pragmatic, because he takes a detached look at the discussion
• He encourages feedback, to promote discussion of each point of the meeting