Difference between revisions of "Peer Assist"

Difference between revisions of "Peer Assist"

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{{Term|PEER ASSIST|[[Knowledge Management|Knowledge management]] technique that is based on the assumption that for any given activity, someone else has done something that is at least broadly similar. According to this premise, a team or group needs to identify the right group of people, and then uses a systematic method to benefit from their insights/experience. If conducted effectively, peer assists can promote learning, and be used to strengthen mutual learning between people and groups within an organization. <ref>[http://www.epistemics.co.uk www.epistemics.co.uk] (19 April 2008), [http://www.odi.org.uk www.odi.org.uk] (19 April 2008)</ref>}}
 
{{Term|PEER ASSIST|[[Knowledge Management|Knowledge management]] technique that is based on the assumption that for any given activity, someone else has done something that is at least broadly similar. According to this premise, a team or group needs to identify the right group of people, and then uses a systematic method to benefit from their insights/experience. If conducted effectively, peer assists can promote learning, and be used to strengthen mutual learning between people and groups within an organization. <ref>[http://www.epistemics.co.uk www.epistemics.co.uk] (19 April 2008), [http://www.odi.org.uk www.odi.org.uk] (19 April 2008)</ref>}}
  
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== References ==
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<references/>
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{{Tool|Organizing a Peer Assistl| __NOTOC__
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== '''Steps'''==
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'''Before'''
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*Choose participants from a common background, or an experienced team
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*Participants should be given briefing materials in advance, so they have
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  time to prepare the meeting
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*Give enough time for the meeting
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*Appoint a facilitator
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*Run the peer assist meeting
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'''During'''
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*Define the context and explain the purpose of the peer assist
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*Discuss issues, needs, and expected outcomes of the problem
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*Encourage participants to ask questions and bring out details of the situation
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*Participants examine options to solve the problem
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*Receive the participants feedback
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*The facilitator records the solutions
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*Write an action list of key lessons
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'''After'''
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*Explore the feedback of the team
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*Explore options to solve the problem
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*Develop a set of lessons learned for future actions
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*Update participants with lessons learn
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=='''Facilitator's Role'''==
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The facilitator plays three main roles which are the follows:
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'''Leadership role'''
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*To focus on providing a direction to the group when the leader fails to fulfill their role
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*To stimulate and encourage constructive debate between group members
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*To support members of the group, helping them to bring information, and to build new ideas
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*To participate when the group is interacting poorly or in the wrong direction, by promoting new discussion
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*To promote team building in a cohesive, interactive, and productive way
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 +
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'''Referee role'''
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*To regulate and maintain order of the group discussion, discouraging participants from talking at the same time
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*To protect members, and ensure that all contributions to the discussion are treated equally
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*To deal with problems, and to control people within the group, allowing everyone to participate freely
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*To manage the time, and adhere to the meeting timetable ensuring completion of the agenda
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'''Neutral role'''
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*The facilitator is neutral, and pragmatic, because he takes a detached look at the discussion
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*He encourages feedback, promoting discussion of each point of the meeting. <ref> [http://www.daretoshare.ch www.daretoshare.ch] (29 August 2008), [http://www.odi.org.uk www.odi.org.uk] (29 August 2008), [http://www.w3j.com www.w3j.com] (29 August 2008), [http://www.foodsec.org www.foodsec.org] (29 August 2008), [http://wikis.bellanet.org wikis.bellanet.org] (29 August 2008) </ref>
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=='''Print the Document'''==
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}}
  
  

Revision as of 09:10, 29 August 2008

Term2.png PEER ASSIST
Knowledge management technique that is based on the assumption that for any given activity, someone else has done something that is at least broadly similar. According to this premise, a team or group needs to identify the right group of people, and then uses a systematic method to benefit from their insights/experience. If conducted effectively, peer assists can promote learning, and be used to strengthen mutual learning between people and groups within an organization. [1]



References

  1. ↑ www.epistemics.co.uk (19 April 2008), www.odi.org.uk (19 April 2008)


Toolkit.png Organizing a Peer Assistl

Steps

Before

  • Choose participants from a common background, or an experienced team
  • Participants should be given briefing materials in advance, so they have 
  time to prepare the meeting
  • Give enough time for the meeting
  • Appoint a facilitator
  • Run the peer assist meeting


During

  • Define the context and explain the purpose of the peer assist
  • Discuss issues, needs, and expected outcomes of the problem
  • Encourage participants to ask questions and bring out details of the situation
  • Participants examine options to solve the problem
  • Receive the participants feedback
  • The facilitator records the solutions
  • Write an action list of key lessons


After

  • Explore the feedback of the team
  • Explore options to solve the problem
  • Develop a set of lessons learned for future actions
  • Update participants with lessons learn



Facilitator's Role

The facilitator plays three main roles which are the follows:


Leadership role

  • To focus on providing a direction to the group when the leader fails to fulfill their role
  • To stimulate and encourage constructive debate between group members
  • To support members of the group, helping them to bring information, and to build new ideas
  • To participate when the group is interacting poorly or in the wrong direction, by promoting new discussion
  • To promote team building in a cohesive, interactive, and productive way


Referee role

  • To regulate and maintain order of the group discussion, discouraging participants from talking at the same time
  • To protect members, and ensure that all contributions to the discussion are treated equally
  • To deal with problems, and to control people within the group, allowing everyone to participate freely
  • To manage the time, and adhere to the meeting timetable ensuring completion of the agenda

Neutral role

  • The facilitator is neutral, and pragmatic, because he takes a detached look at the discussion
  • He encourages feedback, promoting discussion of each point of the meeting. [1]



Print the Document


References

  1. ↑ www.daretoshare.ch (29 August 2008), www.odi.org.uk (29 August 2008), www.w3j.com (29 August 2008), www.foodsec.org (29 August 2008), wikis.bellanet.org (29 August 2008)
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