Difference between revisions of "Social Network Analysis (SNA)"
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| − | SNA is sometimes referred to as an "organizational X-ray", showing the real netwroks that operate underneath the surface organizational structure. <ref> Tools for Knowledge and Learning - A Guide for Development and Humanitarian Organisations, Ben Ramalingam, [http://www.webopedia.com www.webopedia.com], [http://www.answers.com www.answers.com] (23 July 2008)</ref> }} | + | SNA is sometimes referred to as an "organizational X-ray", showing the real netwroks that operate underneath the surface organizational structure. <ref> Tools for Knowledge and Learning - A Guide for Development and Humanitarian Organisations, Ben Ramalingam [http://www.odi.org.uk/Rapid/Tools/Toolkits/KM/Index.html], [http://www.webopedia.com www.webopedia.com], [http://www.answers.com www.answers.com] (23 July 2008)</ref> }} |
Revision as of 10:03, 25 July 2008
 SOCIAL NETWORK ANALYSIS (SNA) |
| The mapping, measuring and comparison of relationships within and between individuals, groups, organizations, and systems in order to model the real-world interactions at the heart of organizational knowledge and learning processes. While an organizational chart shows formal relationships of function and responsibility, SNA illustrates informal relationships: "who know whom" and "who shares with whom". SNA is used to examine how the interactions occur within an organization, allowing leaders to visualize and understand the diverse relationships that either facilitate of impede knowledge sharing. After social relationships and knowledge flows become visible, they can be evaluated, compared and measured. The results of SNA can be applied at the level of individuals, departments or organizations to:
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References
- ↑ Tools for Knowledge and Learning - A Guide for Development and Humanitarian Organisations, Ben Ramalingam [1], www.webopedia.com, www.answers.com (23 July 2008)