Difference between revisions of "Peer Assist"

Difference between revisions of "Peer Assist"

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{{Term|PEER ASSIST|[[Knowledge Management|Knowledge management]] technique that is based on the assumption that for any given activity, someone else has done something that is at least broadly similar. According to this premise, a team or group needs to identify the right group of people, and then uses a systematic method to benefit from their insights/experience. If conducted effectively, peer assists can promote learning, and be used to strengthen mutual learning between people and groups within an organization. <ref>[http://www.epistemics.co.uk www.epistemics.co.uk] (19 April 2008), [http://www.odi.org.uk www.odi.org.uk] (19 April 2008)</ref>}}
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{{Term|PEER ASSIST|[[Knowledge Management|Knowledge management]] technique that is based on the assumption that for any given activity, someone else has done something that is at least broadly similar. According to this premise, a team or group needs to identify the right group of people, and then uses a systematic method to benefit from their insights/experience. If conducted effectively, peer assists can promote learning, and be used to strengthen mutual learning between people and groups within an organization.  
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When it can be used:
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* When you are starting a new project or activity
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* When you face a problem that another group had in the past
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* When you are planning a porject that is similar to one that another group planned in the past<ref>[http://www.epistemics.co.uk www.epistemics.co.uk] (19 April 2008), [http://www.odi.org.uk www.odi.org.uk] (19 April 2008), [http://www.kstoolkit.org www.kstoolkit.org] (24 September 2008) </ref>}}
  
  

Revision as of 11:10, 24 September 2008

Term2.png PEER ASSIST
Knowledge management technique that is based on the assumption that for any given activity, someone else has done something that is at least broadly similar. According to this premise, a team or group needs to identify the right group of people, and then uses a systematic method to benefit from their insights/experience. If conducted effectively, peer assists can promote learning, and be used to strengthen mutual learning between people and groups within an organization.

When it can be used:

  • When you are starting a new project or activity
  • When you face a problem that another group had in the past
  • When you are planning a porject that is similar to one that another group planned in the past[1]


Toolkit.png Organizing a Peer Assist

Step by Step

Before the Meeting

  • Choose participants from a common background, or an experienced team
  • Give them briefing materials in advance, so they have time to prepare the meeting
  • Schedule enough time for the meeting
  • Appoint a facilitator

During the Meeting

  • Define the context and explain the purpose of the peer assist
  • Discuss issues, needs, and expected outcomes of the problem
  • Encourage participants to ask questions and bring out details of the situation
  • Examine participants option to solve the problem
  • Receive the participants feedback
  • Record the ideas proposed
  • Write an action list of key lessons

After the Meeting

  • Explore the feedback of the participants and the options given during the meeting
  • Explore options given during the peer assist
  • Develop a set of lessons learned for future actions
  • Update participants with lessons learned


Facilitator's Role

The facilitator plays three main roles which are the follows:

Leadership role

  • To focus on providing a direction to the group when the leader fails to fulfill their role
  • To stimulate and encourage constructive debate between group members
  • To support members of the group, helping them to bring information, and to build new ideas
  • To participate when the group is interacting poorly or in the wrong direction, by promoting new discussion
  • To promote team building in a cohesive, interactive, and productive way

Referee role

  • To regulate and maintain order of the group discussion, discouraging participants from talking at the same time
  • To protect members, and ensure that all contributions to the discussion are treated equally
  • To deal with problems, and to control people within the group, allowing everyone to participate freely
  • To manage the time, and adhere to the meeting timetable ensuring completion of the agenda

Neutral role

  • The facilitator is neutral, and pragmatic, because he takes a detached look at the discussion
  • He encourages feedback, promoting discussion of each point of the meeting. [2]


Job Aids


References

  1. ↑ www.epistemics.co.uk (19 April 2008), www.odi.org.uk (19 April 2008), www.kstoolkit.org (24 September 2008)
  2. ↑ www.daretoshare.ch (29 August 2008), www.odi.org.uk (29 August 2008), www.w3j.com (29 August 2008), www.foodsec.org (29 August 2008), wikis.bellanet.org (29 August 2008)
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