Difference between revisions of "Social Network Analysis (SNA)"
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|An article by Rob Cross & Al. on supporting knowledge creation and sharing in Social Networks. | |An article by Rob Cross & Al. on supporting knowledge creation and sharing in Social Networks. | ||
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− | |[http://www.analytictech.com/borgatti/papers/borgatti%20-%20making%20invisible%20work%20visible.pdf Making Invisible | + | |[http://www.analytictech.com/borgatti/papers/borgatti%20-%20making%20invisible%20work%20visible.pdf Making Invisible Work Visible: Using social network analysis to support strategic collaboration] |
− | Work Visible: Using social network analysis to support strategic collaboration] | + | |
|An article from the California Management Review on how to leverage “Invisible” Social Networks for Visible Results . | |An article from the California Management Review on how to leverage “Invisible” Social Networks for Visible Results . | ||
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Latest revision as of 14:31, 16 April 2010
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The mapping, measuring and comparison of relationships within and between individuals, groups, organizations, and systems in order to model the real-world interactions at the heart of knowledge organization and learning processes. While an organizational chart shows formal relationships of function and responsibility, SNA illustrates informal relationships: "who knows whom" and "who shares with whom". SNA is used to examine how the interactions occur within an organization, allowing leaders to visualize and understand the diverse relationships that either facilitate or impede knowledge sharing. After social relationships and knowledge flows become visible, they can be evaluated, compared and measured. The results of SNA can be applied at the level of individuals, departments or organizations to:
Into the book "The Hidden Power of Social Networks" (Harvard Business, 2004), the authors Rob Cross & Andrew Parker outline a host of specific and inexpensive actions at the individual, group, and organizational levels that can help promote vibrant employee networks by:
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Below you have a list of selected websites where you can find additional information on SNA: |
Link | Content |
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Knowing What We Know: Supporting Knowledge Creation and Sharing in Social Networks | An article by Rob Cross & Al. on supporting knowledge creation and sharing in Social Networks. |
Making Invisible Work Visible: Using social network analysis to support strategic collaboration | An article from the California Management Review on how to leverage “Invisible” Social Networks for Visible Results . |
References
- ↑ webopedia.com (25 July 2008) , www.answers.com (25 July 2008) , www.odi.org.uk (25 July 2008) , www.odi.org.uk/rapid/Tools/Toolkits/KM (25 July 2008)
- ↑ The Hidden Power of Social Networks, Rob Cross & Andrew Parker, Harvard Business School Press, 2004, www.km4dev.org (3 November 2008)