| − | {{Term|EXIT INTERVIEW|A '''method of gathering information and knowledge from an employee leaving the company'''. Thank to the exit interview the employer can learn the reason why the employee wants to leave the company, criticism being able to improve the organization. More than a '''feedback tool''', the exit interview can be used as a '''knowledge management tool''' to enable the valuable knowledge that the departing employee holds, to be passed to the appropriate people remaining in the organization, not only in terms of informations but also in terms of knowledge concerning what it takes to do the job. While traditional exit interviews don't need to be conducted face-to-face, knowledge-focused exit interviews require a face-to-face situation. To know how to go about it step by step, refer below to [[#Addmaterial|Additional material]]. And if you like to know where does the knowledge remain when the expert is leaving, refer below to the Learning Expert Debriefing Process. <ref> [http://www.businessballs.com www.businessballs.com], [http://www.daretoshare.ch www.daretoshare.ch] [http://www.amontis.com www.amontis.com](10 November 2008),[http://www.library.nhs.uk/KnowledgeManagement/ViewResource.aspx?resID=93605&tabID=290] (22 May 2009) </ref>}} | + | {{Term|EXIT INTERVIEW|A '''method of gathering information and knowledge from an employee leaving the company'''. Thank to the exit interview the employer can learn the reason why the employee wants to leave the company, criticism being able to improve the organization. More than a '''feedback tool''', the exit interview can be used as a '''knowledge management tool''' to enable the valuable knowledge that the departing employee holds, to be passed to the appropriate people remaining in the organization, not only in terms of informations but also in terms of knowledge concerning what it takes to do the job. While traditional exit interviews don't need to be conducted face-to-face, knowledge-focused exit interviews require a face-to-face situation. To know how to go about it step by step, refer below to [[#Addmaterial|Additional material]]. And if you like to know where does the knowledge remain when the expert is leaving, refer below to the Learning Expert Debriefing Process. <ref> [http://www.businessballs.com www.businessballs.com], [http://www.daretoshare.ch www.daretoshare.ch] [http://www.amontis.com www.amontis.com](10 November 2008),[http://www.library.nhs.uk/KnowledgeManagement/ViewResource.aspx?resID=93605&tabID=290 www.library.nhs.uk/KnowledgeManagement](22 May 2009)</ref>}} |
EXIT INTERVIEW
Web Resources
Additional Materials